Effective Date: July 8, 2026

At Soiree etc., we are committed to providing creative, fun, and memorable experiences through Sneakers ’n Snax. Because our experiences require advance planning, preparation, staffing, travel coordination, scheduling, and the purchase and preparation of materials, the following Refund & Cancellation Policy applies to all Sneakers ’n Snax bookings, private experiences, group sessions, and pop-up events.

Private and In-Home Sneakers ’n Snax Experiences

A deposit is required to reserve the requested event date and time. Your event date is not considered confirmed until the required deposit has been received and the booking confirmation has been issued.

Deposits are non-refundable because they secure your event date and allow Soiree etc. to begin planning, preparing materials, and reserving the necessary time and resources for your experience.

The remaining balance must be paid by the due date provided in your booking confirmation, invoice, or payment request. Failure to make the final payment by the stated due date may result in cancellation of the booking and forfeiture of the deposit.

Customer Cancellations

If you need to cancel a private or in-home Sneakers ’n Snax experience, written notice must be provided to Soiree etc.

Cancellations made 14 or more calendar days before the scheduled event date may be eligible to transfer payments made, excluding any non-refundable deposit and non-recoverable expenses, toward one rescheduled Sneakers ’n Snax experience.

Cancellations made less than 14 calendar days before the scheduled event date are non-refundable. Payments may not be transferred or credited unless otherwise approved in writing by Soiree etc.

Approved credits or transfers must be used within six months of the original event date, are subject to availability, and may be subject to current pricing at the time of rebooking.

Rescheduling

One rescheduling request may be permitted for a private Sneakers ’n Snax experience when the request is submitted at least 14 calendar days before the scheduled event.

All rescheduled dates are subject to availability. Additional travel charges, material costs, venue-related expenses, or pricing differences may apply.

Requests to reschedule within 14 calendar days of the scheduled experience will be reviewed individually and are not guaranteed.

Final Guest Count

The final number of participants must be confirmed by the deadline stated in the booking agreement, invoice, or confirmation.

Because materials and supplies are prepared based on the confirmed guest count, refunds will not be issued for guests who cancel, arrive late, leave early, or do not attend.

Additional participants may be added only with advance approval and are subject to availability, space, materials, and additional payment.

Pop-Up Events and Individual Sessions

Payments for reserved pop-up sessions are non-refundable unless the event is canceled by Soiree etc. or the event organizer and an alternative date or credit is not offered.

Customers are responsible for arriving at their scheduled session time with the required sneakers or other approved item to be customized.

Failure to attend a reserved session, arriving too late to complete the experience, or arriving without the required item does not qualify for a refund.

Late Arrivals and No-Shows

Sneakers ’n Snax experiences are scheduled for specific time periods. Participants who arrive late may have less time to complete their designs.

Private event start and end times will not automatically be extended because of late arrivals.

No-shows are non-refundable and are not eligible for credits or transfers.

Weather, Emergencies, and Circumstances Beyond Our Control

If severe weather, unsafe travel conditions, venue closures, government restrictions, emergencies, or other circumstances beyond the reasonable control of either party make it unsafe or impossible to hold the experience as scheduled, Soiree etc. will work with the customer to identify an available alternative date.

Payments will be transferred to the approved rescheduled date. Refunds are not guaranteed when a rescheduling option is available.

Cancellation by Soiree etc.

If Soiree etc. must cancel an experience and is unable to provide a suitable rescheduled date, the customer will receive a refund of payments made directly to Soiree etc. for the canceled experience.

Soiree etc. is not responsible for reimbursement of third-party expenses, including venue fees, travel expenses, accommodations, transportation costs, or other expenses not paid directly to Soiree etc.

Materials and Completed Designs

Sneakers ’n Snax is a creative, hands-on experience. Results will vary based on each participant’s design choices, sneaker material, sneaker condition, embellishment selection, and participation in the customization process.

Refunds will not be issued based solely on personal design preferences or dissatisfaction with choices made by the participant during the creative process.

Participants are responsible for bringing sneakers that are clean, in suitable condition for customization, and made from materials appropriate for the selected application methods.

Soiree etc. cannot guarantee that all embellishments will permanently adhere to every sneaker material or withstand all forms of wear, washing, moisture, heat, or cleaning.

Refund Processing

Any refund approved under this policy will be issued to the original payment method whenever possible.

Processing times may vary depending on the payment processor and financial institution. Transaction or processing fees that are not returned to Soiree etc. by the payment processor may be deducted from the refund where permitted by applicable law.

Agreement to Policy

By booking a Sneakers ’n Snax experience, reserving a session, submitting a deposit, or completing payment, the customer acknowledges and agrees to this Refund & Cancellation Policy.

Customers are encouraged to review this policy before completing their purchase or booking.

Soiree etc.
Sneakers ’n Snax